Subject: Channoir Return & Refund Policy

Dear Valued Customer,

At Channoir, we strive to provide you with products of the highest quality and ensure your satisfaction. However, if you are not fully satisfied with your purchase, we are here to assist you with a straightforward return and refund process.

Returns

• You may return items within 30 days of receiving your order.

• To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

• Certain items, such as customized products or final sale items, are not eligible for return unless defective.

Refunds

• Once your return is received and inspected, we will notify you of the status of your refund.

• Approved refunds will be processed within 7-10 business days and credited back to your original payment method.

• Please note that shipping costs are non-refundable unless the return is due to a mistake on our end or a defective product.

How to Start a Return

1. Email us at info@channoir.com with your order number and reason for the return.

2. We will provide you with return instructions, including a return shipping address.

3. Please ensure the item is securely packaged to prevent damage during transit.

Exchanges

• If you’d like to exchange an item, please follow the return process and place a new order for the desired item.

If you have any questions or concerns about our return and refund process, please don’t hesitate to reach out to us at info@channoir.com.

Thank you for choosing Channoir. We appreciate your trust and look forward to serving you again.

Best regards,

The Channoir Team